FAQs

We offer a variety of laboratory testing services, nationally, to healthcare professionals, individuals, employers, and government agencies. Each service meets a unique need and each is accessed in a different way:

Laboratory Tests ordered by Healthcare Professionals — Most of the laboratory testing services we perform are for healthcare professionals. These laboratory testing services may be covered by insurance. If you are interested in having a specific laboratory test performed, please ask your healthcare provider if the laboratory test is appropriate for you, and if he/she can order the laboratory test(s) for you.

Requesting Lab Tests

Can I request my own laboratory tests?
Yes, you can order your own laboratory tests. We would want you to understand the tests that are required and which may be needed so please don't hesitate to call us and ask to speak with a doctor to answer your queries. Our doctors are available to speak between 10:00 AM to 5:00 PM Monday through Saturday and from 10:00 AM to 1:00 PM on Sundays excluding major holidays.

What types of tests does Medicos Centre perform?
We are the India's leading provider of diagnostic testing, information, and services. Our clinical laboratory testing services include: blood tests, body fluid testing, tissue pathology and cytology, health screening and monitoring tests, drug screening and testing as well as gene-based testing (genetic testing). Visit our Diagnostics Testing A-Z page to see a list of frequently ordered lab tests and learn why and how laboratory tests are done, and what information your doctor can obtain from the results.

Preparing for a lab test and/or visiting a Patient Service Center

My doctor has ordered a lab test for me, and does not collect samples in his/her office. How do I locate a Medicos Centre location near me?
Find a convenient location with our Our centres page. The address, hours, phone number, directions (map) and services provided are listed for each location.

Do I need to make an appointment in order to be tested at a Medicos Centre location?
Appointments are not required. However, we are pleased to offer Home sample collection for individuals who like the ease of scheduling at a location, date and time that is convenient for them. You can call our house call coordinator (link) to find out what locations are serviceable. If you choose not to make an appointment, know that our locations are busiest in the early morning when patients who are required to fast for testing often choose to arrive. Your wait will usually be shorter after 9:00 AM. We recommend you bring a requisition or order form from your healthcare provider and a copy of your identity proof in order to expedite your visit.

Do I need to fast before being tested at a Medicos Centre location?
Some blood tests do require fasting prior to having your blood drawn. Please contact your healthcare provider to determine his/her requirements for your specific testing.

Lab Test Results

How long does it take to receive test results?
Depending on the test performed, most tests are completed and reported to your ordering healthcare provider within about 24 hours of receiving the sample for testing. Certain tests take several days to weeks. Results are sent directly to your email address and are also available to view with our Reports portal.

Where will I receive a copy of my test results?
There are several ways to access your lab test results:
» You can receive your test results directly from us on your computer, tablet or smartphone.
» Once you've created an account with us, before you can begin to see results, you must verify your identity.
» You may receive your test results directly from your physician.

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